At JKL Works, we do one main thing for small businesses…we bring them customers and help them keep those customers coming back. We can do this through a variety of tools and techniques, and there is quite a bit of competition out there who say they can do the same and make big promises. However, we stand out for our transparency in the process and most of all our small business experience. We believe in a “customers now and customers later” philosophy to bring customers in now local connections, reactivation, an online store you can really manage, and a funnel website designed to grab attention. We keep customers later with referrals, good customer service tactics, customer communication that doesn’t overwhelm, and products and services when you need them most.
We have over fifteen years working with, working in, and owning, companies that are small businesses. Most worked to successful perfection, but some did not, and we learned from each one about the markets they serve but also the internal infrastructure needed to do them well. Before that, our founder worked for a company that specialized in maintenance consulting for mills and factories around the world. That company started with the maintenance processes but soon found ways to optimize throughout the entire plant saving lots of money yet keeping efficient employees and helping them to work smarter not harder.
We bring Customer Now to get you quick wins using proven tactics, tools nad technics that you’re probably not trying at present. We then keep Customers Later and longer-term through god customer service practices and incentives to help your audience find your business when they need you. Through it all, we are easy to relate to with great communication and a down-to-earth style because we have been where you are as a business owner or manager.
We are passionate about your success. Let us prove it by spending just 20 Minutes on a call with us to see if we’re a good fit for each other.
John Nelson Co-Owner & Managing Partner
John guides your business through sales and technology as we work with you to set up exactly the program that you need. He is passionate about getting customers for your business and the success which comes with it.
Liz Nelson Co-Owner & Managing Partner
Liz’s true heart is Customer Service done right. She can coach your team on successful interactions with customers no matter the situation and works to bring this about for your company.
Reach out to us today and get a complimentary business review and consultation.